About this role
Customer Service Officer at Hume City Council. Location: Broadmeadows, Victoria, Australia. Role: delivering service, managing enquiries, resolving complaints Requirements: Deliver omni-channel customer service (phone, face-to-face, online), manage enquiries and complaints, perform accurate data entry, cashiering/reconciliation, use contact centre and customer request systems, and work flexibly across shifts and sites. Category: Customer Service Seniority: Entry Level Certifications: working with children check, criminal record check, reference check, driver's licence Commitment: Full Time Workplace: Onsite Languages: English