About this role
Customer Success Officer at InnovationTeam. Location: Riyadh, Ar Riyāḍ, Saudi Arabia. Role: owning accounts, managing escalations, delivering reports Requirements: 3+ years IT customer-success/account-management experience, Bachelor's/Master's degree, bilingual Arabic & English, basic Excel (pivot/lookups/reporting), CRM/ticketing exposure, strong stakeholder and escalation management. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: Arabic, English