About this role
Senior Administrator - English, German, Microsoft Windows (135201) at HCLTech. Location: Germany. Role: resolving incidents, documenting tickets, supporting users Requirements: Provide first-level IT support in German and English; experience in service desk/help desk; knowledge of Windows, Office 365, Active Directory, VPN; ITIL Foundation certification and ticketing tool experience required. Category: Information Technology Seniority: Senior Level Tools: Microsoft Windows, Microsoft Office 365, Active Directory, VPN, ServiceNow, Remedy, Jira, BMC Certifications: itil foundation Commitment: Full Time Workplace: Onsite Languages: German, English