About this role
Customer Care Advisor (Remote - Latin America) at Silverchair Information Systems. Location: North America. Role: handle inquiries, investigate issues, document interactions Requirements: Remote customer support for ScholarOne; English fluency; LATAM location; 2-year degree; software support experience; Salesforce a plus; 10am-6pm ET (training 8am-5pm ET). Category: Customer Service Seniority: Entry Level Tools: Salesforce, ScholarOne, CRM software Commitment: Contract, Full Time Workplace: Remote Languages: English