About this role
Bilingual (English/Spanish) Call Center Member Advisor at IDIQ. Location: Tampa, Florida, United States. Role: assisting members, retaining members, handling calls Requirements: Minimum 2 years high-volume call center experience; strong telephonic communication, de-escalation and retention skills; Microsoft Office proficiency; ability to handle confidential consumer data and meet attendance expectations. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Chrome, Firefox Commitment: Full Time Workplace: Onsite Languages: English, Spanish