About this role
Call Center Member Advisor at IDIQ. Location: Tampa, Florida, United States. Role: handling calls, retaining members, resolving issues Requirements: Minimum 2 years call center experience handling high call volumes, strong telephonic and written communication, de-escalation and problem-solving skills, familiarity with Microsoft Office, Chrome/Firefox, CRM systems, and handling confidential data. Category: Sales Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Chrome, Firefox, CRM Commitment: Full Time Workplace: Onsite Languages: English