About this role
Customer Experience Advisor at Petstock. Location: Ballarat or Melbourne. Role: managing enquiries, resolving complaints, supporting sales Requirements: Customer service/administration experience; manage phone, live chat and web enquiries; resolve complaints; proficiency with Zendesk/CRM; strong written/verbal communication and organisational skills. Category: Customer Service Seniority: Entry Level Tools: Zendesk, CRM Commitment: Full Time Workplace: Onsite Languages: English