About this role
IT Client Service Advisor at (0063) IBM India Private Limited. Location: Bangalore, Karnataka, India. Role: troubleshooting systems, resolving incidents, coordinating teams Requirements: Bachelor's degree required; 2+ years IT infrastructure/end-user support experience preferred. Must troubleshoot Windows 10/11, desktops/laptops, Microsoft Outlook, networking (DHCP/DNS/AD), VMware; manage Severity 1–3 incidents and lead L1/L2 engineers; strong communication and analytical skills. Category: Information Technology Seniority: Entry Level Tools: SAP, Oracle, Citrix, DHCP, DNS, Active Directory, VMware, Windows 10, Windows 11, Microsoft Outlook Certifications: itil, mcse Commitment: Full Time Workplace: Onsite Languages: English