About this role
Technical Partner Advisor, Zoom Customer Experience at Zoom. Location: Tokyo, Tokyo, Japan. Role: drive retention, manage partnerships, enable adoption Requirements: 4+ years in technical CX solutions; 5+ years in post-implementation customer-facing roles; English and Japanese proficiency; strong communication with executives; experience with CCaaS, CRM integrations, CX analytics. Category: Information Technology Seniority: Mid Level Tools: CCaaS, CRM, CX analytics Commitment: Full Time Workplace: Hybrid Languages: English, Japanese