Insurance Customer Care Benefits Advisor @ Sutherland

Insurance Customer Care Benefits Advisor at Sutherland. Location: Kingston, N/A, Jamaica. Role: answering calls, processing payments, updating records Requirements: Handle inbound customer calls about insurance policies, update contact and billing information, process payments, use multiple systems and CRM, type 30 WPM with 80% accuracy, Microsoft Office skills, valid government ID/TRN/NIS, pass background check and drug test, flexible availability including weekends and public holidays. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel, CRM Certifications: government id, trn, nis Commitment: Full Time Workplace: Onsite Languages: English