About this role
Merchant Support Advisor, Ireland at Shopify. Location: Ireland. Role: delivering support, troubleshooting issues, refining documentation Requirements: Contact-center or technical support experience, training/mentoring background, strong troubleshooting, proficiency with AI tools, excellent English, availability for morning shifts (7–11am GMT) and weekends. Category: Customer Service Seniority: Mid Level Commitment: Contract Workplace: Remote Languages: English