About this role
ASESOR DE CONTACT CENTER DE SERVICIO at Laureate Career Site. Location: Lima, Lima, Peru. Role: informing students, resolving inquiries, logging complaints Requirements: Provide information about academic programs and services, resolve inquiries and complaints on first contact, manage service requests within specified times, and use CRM and Microsoft Office. Requires technical or university education and 1+ year in similar roles. Category: Customer Service Seniority: Entry Level Tools: Windows, Microsoft Office, CRM, Internet, Email Commitment: Full Time Workplace: Onsite Languages: Spanish, English