About this role
Customer Service Agents at Employer. Location: Warner Robins or Raleigh or Clemson or Alexandria. Role: analyze problems, create tickets, troubleshoot devices Requirements: 1+ year IT experience; associate degree or higher in IT or related field; ability to obtain Public Trust clearance; strong customer service and troubleshooting skills. Category: Information Technology Seniority: Entry Level Tools: Cisco AnyConnect, Cisco WebEx, Microsoft Office, BitLocker Certifications: public trust clearance, its Commitment: Full Time Workplace: Remote Languages: English