About this role
Front Desk Agent-Wellsworth Hotel at Shaner Hotels. Location: Southbridge, Massachusetts, United States. Role: greeting guests, processing check-ins, handling calls Requirements: Minimum 1 year customer service experience (hotel experience preferred). High school diploma or equivalent. Ability to handle check-ins/check-outs, guest complaints, cash handling, daily reports, and communicate clearly; bilingual English/Spanish a plus. Category: Customer Service Seniority: Entry Level Tools: Stay n Touch, Toast, Microsoft Word, Microsoft Excel Commitment: Part Time Workplace: Onsite Languages: English, Spanish