About this role
Service Desk Agent at Second-61 LLC. Location: Colorado, United States. Role: communicate users, resolve issues, document steps Requirements: On-site IT support role requiring strong communication, dependable teamwork, and basic IT skills. HDI certification preferred; associates degree or HS with relevant experience. Category: Information Technology Seniority: Entry Level Tools: Active Directory, BeyondTrust (Bomgar), ServiceNow, MS Office 2016+, Windows 7-10 Certifications: hdi Commitment: Full Time Workplace: Onsite Languages: English