About this role
Service Desk Agent at Second-61 LLC. Location: Florence, Colorado, United States. Role: communicate users, resolve issues, escalate issues Requirements: Strong communication, team player, IT help desk experience; knowledge of Windows, Active Directory, and networks; HDI certification preferred. Category: Information Technology Seniority: Entry Level Tools: Active Directory, BeyondTrust (Bomgar), ServiceNow, MS Office 2016+, Windows 7-10 Certifications: hdi Commitment: Full Time Workplace: Onsite Languages: English