About this role
Customer Service Agent at Momentum Solutions Egypt. Location: New Cairo, Cairo, Egypt. Role: Handle calls, Ensure quality, Escalate issues Requirements: 1–2 years customer service experience; university degree or equivalent; fluent in English; on-site, full-time; strong communication and multitasking; no travel industry experience required. Category: Customer Service Seniority: Entry Level Tools: CRM, Customer support tools, Chatbot, AI-assisted tools, Office suite Commitment: Full Time Workplace: Onsite Languages: English, French