About this role
Workforce Management Analyst (WFM, Service Department) at Momentum Solutions Egypt. Location: Cairo, Cairo, Egypt. Role: Forecasting volumes, Scheduling workloads, Monitor performance Requirements: 2+ years in Workforce Management (service/contact center); forecasting, analytics; payroll/incentive management; strong Excel/Sheets; on-site in Heliopolis, Egypt. Category: Data and Analytics Seniority: Mid Level Tools: Excel, Google Sheets, WFM systems Commitment: Full Time Workplace: Onsite Languages: English