About this role
Agente Mesa de Ayuda at SONDA S.A.. Location: Bogotá, Bogotá D.C., Colombia. Role: providing support, registering requests, documenting actions Requirements: Provide remote/telephone microcomputer technical support, register and manage requests, document activity; ideal candidate: technical/technologist or late-term systems student with ITIL, Windows and Mac knowledge and ~2 years help desk experience. Category: Information Technology Seniority: Entry Level Tools: ITIL, Windows, Mac, VPN, HGS Commitment: Full Time Workplace: Onsite Languages: Spanish