About this role
Agente Mesa de Ayuda at SONDA S.A.. Location: Bogotá, Bogotá, D.C., Colombia. Role: receiving requests, providing support, escalating issues Requirements: Provide first-level help desk support: receive and log requests, diagnose and resolve or escalate incidents; technical diploma preferred; 2 years Level 1 support experience preferred. Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: Spanish