About this role
Service Desk Agent (Taguig, PH) at Employer. Location: Taguig, Cebu?, Philippines. Role: Provide support, Log incidents, Escalate issues Requirements: Provide first-line IT support for incidents and requests; handle routine and non-routine issues; escalate when needed. Category: Information Technology Seniority: Entry Level Tools: Windows OS, Microsoft Office, Help desk tools, Networking basics Commitment: Full Time Workplace: Onsite Languages: English