About this role
Customer service agent - Chat - Work from home at Sutherland. Location: Bogota, Bogota, Colombia. Role: chat support, multitask chats, document interactions Requirements: High school diploma; advanced English (B2+); prior customer service experience (chat/written); strong written communication; multitasking; problem-solving; basic computer skills; willing to work rotational/hybrid schedule. Category: Customer Service Seniority: No Prior Experience Required Tools: CRM tools, Microsoft Office, Chat/Support systems Commitment: Full Time Workplace: Hybrid Languages: English