About this role
Customer Service Agent – Collections at Sutherland. Location: Bogota, Bogota, Colombia. Role: Handle inbound, Negotiate payments Requirements: High school diploma; 1–3 years in customer service or collections; strong negotiation; handling difficult conversations; basic financial understanding; CRM/Microsoft Office; English B2+. Category: Customer Service Seniority: No Prior Experience Required Commitment: Full Time Workplace: Hybrid Languages: English