About this role
Senior Agent Manager, Agentforce & Data 360 at Salesforce. Location: Mexico City, Mexico, Mexico. Role: Own resolution, Build plans, Develop skills Requirements: 6+ years in program/product management, service delivery, product operations, software development, or related field; strong analytical and data-driven decision making; cross-functional collaboration; excellent written and verbal communication; familiarity with AI or support automation; English fluency. Category: Project and Program Management Seniority: Senior Level Tools: Gemini, Claude Code, Slackbot, Tableau Commitment: Full Time Workplace: Hybrid Languages: English