About this role
RSA Assistance Agent at Employer. Location: Bucharest, Bucharest, Romania. Role: handling support, processing claims, investigating claims Requirements: Fluent Italian (C1) and English (B2); 1-2 years in a similar role preferred; experience in customer support and claims processing; comfortable with Microsoft Office and business intelligence/AI tools. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, AI, Machine Learning, Business Intelligence, LinkedIn Learning, Bookster Commitment: Full Time, Temporary Workplace: Hybrid Languages: Italian, English