About this role
Assistance Agent at Allianz. Location: Bucharest, /, Romania. Role: handling customers, processing claims, investigating claims Requirements: Provide customer support and process travel claims; investigate follow-ups, meet productivity/quality targets; fluent French (C1) and Italian (B2); 1-2 years relevant experience preferred; comfortable with Microsoft Office and BI/AI tools. Category: Customer Service Seniority: Entry Level Tools: Artificial Intelligence (AI), Machine Learning, Business Intelligence, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, LinkedIn Learning, Bookster Commitment: Full Time Workplace: Hybrid Languages: French, Italian, English