About this role
Senior Agent, Customer Service at Kyndryl. Location: Phoenix or San Francisco or New York City or Washington or California or Colorado or Massachusetts or Washington. Role: solving problems, providing support, handling escalations Requirements: 1+ years help-desk/support experience, knowledge of Windows/Mac/Linux, troubleshooting and customer support skills, AZ DMV experience, active listening and adaptability, interest in technology and willingness to train. Category: Customer Service Seniority: Entry Level Tools: Microsoft 365, Microsoft Excel, MS Teams, Windows, Mac, Linux, Google Cloud, Azure, Skillsoft Commitment: Full Time Workplace: Remote Languages: English