About this role
Technical Service Desk Agent at Employer. Location: Cape Town, Western Cape, South Africa. Role: Responding to queries, Taking ownership of issues, Troubleshooting services Requirements: 5 years in technical support in a service desk, IT/telecommunication qualification, completed grade 12, 5 years troubleshooting FTTH, LTE, broadband, WiFi, domains, hosting and ADSL, 2+ years in ISP/telecoms environment. Category: Information Technology Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English