About this role
Agent Processing & Fulfilment (12 month contract) at Employer. Location: Cape Town, Western Cape, South Africa. Role: supporting accounts, capturing data, resolving queries Requirements: Matric/Grade 12 required; 1–2 years call center or back-office processing experience; knowledge of FICA, card logistics, CRM systems, Microsoft, and vendor tracking systems preferred. Category: Customer Service Seniority: Entry Level Tools: Trim, Customer Central, CASA, CAMS, WFO, OM4, OpenText, UTi Track and Trace, Fusion, Track & Trace, Microsoft, WhatsApp Commitment: Full Time, Contract Workplace: Onsite Languages: English