About this role
Technical Support Agent at PAR Technology Corporation. Location: New Hartford, New York, United States. Role: providing support, logging incidents, following escalation Requirements: 1+ year customer service; restaurant or call center background; problem-solving; Windows knowledge; reliable broadband; weekend/overtime flexibility; A+ or Microsoft certifications a plus. Category: Information Technology Seniority: Entry Level Tools: Windows OS, POS hardware, Service management tools Certifications: a+, microsoft Commitment: Full Time Workplace: Remote Languages: English