About this role
Agent support client at Gozem. Location: Lomé, Togo, Togo. Role: Handle requests, Resolve tickets, Assist customers Requirements: French-speaking customer support experience; proficient with Google Suite; strong communication; diploma Bac+3 or relevant experience; able to handle tickets via chat, email, and phone. Category: Customer Service Seniority: Entry Level Tools: Google Workspace, Google Sheets, Google Docs, Mobile devices (Android/iOS) Commitment: Full Time Workplace: Onsite Languages: French, Lingala