About this role
Agent Support Client at Gozem. Location: Libreville, Estuaire, Gabon. Role: handling inquiries, resolving tickets, creating accounts Requirements: Respond to customer inquiries via chat, email and phone, manage tickets, prioritize incidents, assist account creation and OTPs; Bac+3 or relevant experience; proficiency with Google Workspace and smartphones; French and local languages required. Category: Customer Service Seniority: Entry Level Tools: Google Sheets, Google Docs, Google Slides, Android, iOS Commitment: Full Time Workplace: Onsite Languages: French