About this role
SER Call Center Agent PT - 2230 at Soaring Eagle Casino & Resort. Location: Mt Pleasant, Michigan, United States. Role: answering phones, processing reservations, upselling services Requirements: High school diploma or GED, 1+ year customer service experience, 30+ WPM typing, availability for all shifts including weekends/holidays, ability to obtain and maintain a gaming license, reservation system and Windows/Office proficiency. Category: Customer Service Seniority: Entry Level Tools: Windows, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, reservation systems Certifications: gaming Commitment: Part Time Workplace: Onsite Languages: English