About this role
SER Guest Rel Rep PT - 1241 at Soaring Eagle Casino & Resort. Location: Mt Pleasant, Michigan, United States. Role: enrolling guests, issuing comps, resolving disputes Requirements: Provide guest services across Access Club, box office, coat check, motor coach greeting, promotions and call center; maintain player accounts, issue comps, resolve disputes. Must be 18+, able to work rotating schedules, and obtain/maintain a gaming license. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Windows Certifications: gaming Commitment: Part Time Workplace: Onsite Languages: English