About this role
Front Desk Agent (Guest Experience Agent) Full-Time at Faena. Location: Miami Beach, Florida, United States. Role: assisting guests, resolving complaints, answering calls Requirements: Provide luxury guest service including registration, check-out, call handling, complaint resolution; strong verbal/written communication, sales and organizational skills, typing 50 WPM, basic computer skills (Word, Lotus, Excel). Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Lotus, Microsoft Excel, Account Management software Commitment: Full Time Workplace: Onsite Languages: English