About this role
ICT Service Desk Agent at Reynaers Group. Location: Duffel, Antwerp, Belgium. Role: handling incidents, providing support, documenting procedures Requirements: First-line ERP support: triage incidents, create users and assign access, resolve technical and operational questions, escalate complex issues, produce user documentation; fluent Dutch and English; curious, organized team player. Category: Information Technology Seniority: Entry Level Tools: ERP Commitment: Full Time Workplace: Hybrid Languages: Dutch, English