About this role
CX AI & Automation Lead at Remote. Location: Europe. Role: building automation, leading delivery, maintaining integrations Requirements: Hands-on experience building CX automation and AI agents, strong programme management, ability to build/debug code and integrations, experience with low-code/no-code tools, documentation skills, and fluent English. Category: Project and Program Management Seniority: Senior Level Tools: Claude Code, Codex, Cursor, n8n, Make, Zapier, Retool, Gumloop, Zendesk, REST APIs, webhooks, MCP Commitment: Full Time Workplace: Remote Languages: English