About this role
Appeals Team Leader at Bristow and Sutor Group. Location: Dingwall, Scotland, United Kingdom. Role: supervising agents, managing targets, reporting KPIs Requirements: Supervise agents to meet KPIs, manage targets and workloads, report on KPIs, handle administrative tasks, provide coaching/training, support recruitment and performance management; DBS and CCJ checks required. Category: Customer Service Seniority: Mid Level Certifications: dbs, ccj Commitment: Full Time Workplace: Onsite Languages: English