About this role
NOC Agent at Smartaira. Location: Texas or Florida. Role: monitoring network, troubleshooting incidents, escalating incidents Requirements: High school diploma, 1+ year telecom/network operations or ISP experience, CompTIA A+ or Network+ (or equivalent), understanding of L1-L3 networking, strong troubleshooting and communication skills. Category: Information Technology Seniority: Entry Level Tools: Freshdesk, Jira Service Management (JSM), Microsoft Teams, NXT Certifications: comptia a+, network+ Commitment: Full Time Workplace: Remote Languages: English