About this role
Customer Success Coordinator at Smartaira. Location: Texas or Georgia or Florida or Mississippi or Alabama or Louisiana or South Carolina or North Carolina or Tennessee. Role: supporting clients, coordinating projects, collecting feedback Requirements: 3+ years client-facing experience; strong customer service, project coordination, and communication skills; bachelor’s degree preferred; ability to travel 60–80% and work outside regular business hours. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, CRM, FreshDesk, Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Voice of Customer (VoC) Commitment: Full Time Workplace: Remote Languages: English