About this role
JAM Chat and Voice at Support Services Group. Location: Kingston, /, Jamaica. Role: responding inquiries, verifying accounts, resolving issues Requirements: High school diploma required. Strong verbal/written communication, multitasking, problem solving, and ability to support customers via chat, email, and phone; Microsoft Office and CRM proficiency; flexible schedule including evenings, weekends, and holidays. Category: Customer Service Seniority: No Prior Experience Required Tools: Microsoft Office, CRM Commitment: Full Time Workplace: Onsite Languages: English