About this role
Tech Support Agent at Invenco by GVR. Location: Monterrey, Nuevo León, Mexico. Role: providing support, dispatching contractors, resolving alarms Requirements: Tier 2 helpdesk support for Passport Point of Sale; PC and Microsoft Office proficiency; call center and networking experience preferred; 24x7 schedule flexibility; ability to dispatch contractors and manage alarms and customer emails. Category: Customer Service Seniority: Entry Level Tools: Passport Point of Sale, Microsoft Office, Insite360, Gilbarco Commitment: Full Time Workplace: Onsite Languages: English