About this role
Tech Services Helpdesk Agent (INTERNAL ONLY) at Lush. Location: Villawood, New South Wales, Australia. Role: monitoring tickets, delivering support, diagnosing issues Requirements: Provide first-line tech support, triage and resolve/helpdesk tickets, onboard users to new platforms, deliver training, and maintain knowledge of the tech stack; weekend availability and hybrid in-office presence required. Category: Information Technology Seniority: Entry Level Tools: Google Workspace Commitment: Full Time, Contract Workplace: Hybrid Languages: English