About this role
Senior VIP Customer Success Associate at Blockchain.com. Location: Buenos Aires, Buenos Aires, Argentina. Role: resolving issues, supervising agents, escalating issues Requirements: 3+ years in customer success/support within fintech/crypto/banking; experience handling high-value escalations, mentoring agents, familiarity with payment/trading concepts, strong English communication, and proficiency with Zendesk or Salesforce. Category: Customer Service Seniority: Mid Level Tools: Zendesk, Salesforce Commitment: Full Time Workplace: Hybrid Languages: English