About this role
Videophone Customer Care Agent, Tier 1 (Remote) at Sorenson Communications. Location: Salt Lake City or California or New Mexico or Colorado or Arizona or United States. Role: answering calls, troubleshooting issues, training customers Requirements: Fluent in American Sign Language (ASL); 1 year customer service experience; typing 45+ WPM; proficiency with Microsoft Windows; reliable high-speed internet and Ethernet; able to lift 30–50 lbs; able to work flexible day/night/weekend/holiday shifts; ability to sit/stand and sign for extended periods. Category: Customer Service Seniority: Entry Level Tools: Microsoft Windows Commitment: Full Time Workplace: Remote Languages: English