About this role
IT Service Management Administrator at Sorenson Communications. Location: Salt Lake City, Utah, United States. Role: administering platform, managing incidents, improving processes Requirements: Bachelors or equivalent,5+ years supporting enterprise ITSM,3+ years Ivanti administration,ITIL knowledge,PagerDuty/Jira experience,REST API and integration experience,strong reporting and stakeholder skills. Category: Information Technology Seniority: Senior Level Tools: Ivanti Neurons for ITSM, PagerDuty, Jira, Jira Service Management, REST APIs, SolarWinds, Dynatrace, Azure Monitor, AWS CloudWatch Certifications: itil foundation v4, ivanti neurons admin Commitment: Full Time Workplace: Remote Languages: English