About this role
Operations Team Leader - FL at Answering Service Care. Location: Margate, Florida, United States. Role: overseeing agents, resolving problems, preparing reports Requirements: Lead call center agents, ensure quality and performance, support onboarding and HR tasks, prepare reports, work onsite five days/week, available for weekend shifts; strong empathy, problem-solving, and communication skills. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English