About this role
Guest Services Agent at Bach Bros Properties. Location: Fredericksburg, Texas, United States. Role: responding messages, answering calls, resolving reservations Requirements: Provide remote guest messaging and phone support, troubleshoot reservations, escalate maintenance issues with clear notes/photos, maintain SOPs and property info, and work flexible schedules including weekends within an 8:00 AM–11:00 PM coverage window. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: English