About this role
Bank of America Coach at TTEC. Location: Las Vegas, Nevada, United States. Role: assisting agents, coaching agents, monitoring metrics Requirements: Support agents and team leads, provide coaching and escalation handling, 6+ months in current position, ability to multitask in a 24/7 contact center, open availability, strong communication skills. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English