About this role
Inn Front Desk Agent - Full Time at Biltmore. Location: Asheville, North Carolina, United States. Role: handling check-ins, providing concierge, resolving issues Requirements: High school diploma, 1+ year guest service or hospitality experience, proficiency with Microsoft Outlook/Word/Excel and property/reservations systems, strong communication, guest recovery and upselling skills; ability to stand 8 hours and lift 35 lbs. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel, time lox key system Commitment: Full Time Workplace: Onsite Languages: English